Privacy Policy — Jenga Africa
This Privacy Policy explains how Jenga Africa collects, uses, and protects personal information in connection with the Jenga Africa mobile and web application available at https://jengaafrica.co.tz.
1. Information We Collect
When you use the App, we may collect the following information:
- Personal Information: name, phone number, email address, shipping address, and payment details when you create an account, place an order, or contact support.
- Usage Information: device type, operating system, IP address, and activity within the App.
- Cookies and Similar Technologies: we may use cookies and similar technologies to improve functionality and user experience.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the App.
- Process transactions and deliver products or services.
- Communicate with you about orders, account activity, and support requests.
- Send important updates and (where you opt in) promotional messages. You may opt out of marketing communications at any time.
- Comply with legal obligations and protect legal rights.
3. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
- Service Providers: trusted third parties who help us operate the App, process payments, or fulfill orders.
- Legal Requirements: if required by law, regulation, or a valid legal process.
- Business Transfers: in connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is completely secure; absolute security cannot be guaranteed.
5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at the email below.
7. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted at https://jengaafrica.co.tz. Continued use of the App after changes means you accept the updated policy.
9. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Jenga Africa
Website: https://jengaafrica.co.tz
Email: [email protected]